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- DESCRIPTION
- FEATURES
- WARRANTY
- ASK A QUESTION
DESCRIPTION
The Luvele Fresh Hand Pump is compatible with the Luvele Fresh Vacuum Canister Set. Enjoy the convenience and benefits of storing pre-made meals, preserving leftovers, controlling portion sizes and simplifying reheating in a vacuum sealed, plastic free environment, allowing food to last up to 3-5 times longer.
Canisters Not Included.
FEATURES
Hand Pump Technical Information:
Battery Specification : 3.7V, Li-Ion,1500mA
Power : 2.5W
Charging cable : Type C, Length 1.0m (3.2ft)
Charge current: 500mA
Charge time : ~ 4 hours
Dimensions (DxH ) : 5.5cm x 13cm (2.1in x 5.1in)
Net Weight: 0.3 kg (0.65lb)
Material : Stainless steel + ABS plastic, Silicone
WARRANTY
2 Year Luvele Warranty offered on:
The Vibe Blender | Eclipse Meat Grinder | Deluxe Pro Vacuum Sealer
1 Year Luvele Warranty offered on:
Yogurt Makers | Ultimate Meat Grinder | Supreme Vacuum Sealer | Food Dehydrator
We want to make any warranty claim as simple as possible for you. All you need to do is contact us at support@luvele.com.au and provide us information about the problem you are having with your item. We may suggest some troubleshooting ideas to establish whether or not the issue can be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it will ensure a faster resolution. Generally any issue will be considered for repair or replacement. We appreciate your patience and communication throughout the process and will always look at offering you the best solution.
We may suggest some troubleshooting ideas to establish whether or not the issue can be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it will ensure a faster resolution.
Generally any issue will be considered for repair or replacement. We appreciate your patience and communication throughout the process and will always look at offering you the best solution.
Change of Mind:
If you purchase a Luvele product and then change your mind for whatever reason, you can return the product at your own cost within 10 days of purchase for a full refund. Please note; the returned item must be brand new and unopened. If the item has been opened, used or damaged in anyway, then a refund will not be approved.
We are here to help, so please do not hesitate to email us with any requests.
We are here to help, so please don't hesitate to email us with any requests.
CLICK HERE to register new warranties;
ASK A QUESTION
CONTACT CUSTOMER SUPPORT
We are here to answer any questions, and we generally will respond within 1-12 hours.
For a faster a response you may find the answers in our HELP CENTER.
Alternatively please email us directly at the email below.
support@luvele.com
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Customer Reviews
4.9 Based on 298 Reviews
Customer Photos
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Filter Reviews:
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D
12/19/2024
David
RomaniaHigh hopes, disappointing outcome
I've only had these containers for about a week, so I'll focus mostly on my shopping experience and first impressions of the product quality. I ordered a 4-piece set with a hand pump and a 3 750ml containers set from luvele.eu. The order was shipped from their warehouse in Germany. My plan was to get a head start on Christmas cooking and store everything in vacuum-sealed containers to keep it fresh. I was genuinely excited when I placed the order, but unfortunately, that excitement faded away pretty quickly. I placed the order on a Monday and chose to pay via bank wire transfer. By Thursday, the payment was still not processed, so I contacted their support team. It turned out that my payment had been overlooked. This delay meant it took about two weeks from placing the order to finally receiving it. I've used SEPA bank wire transfers before, and this is the first time I've had an issue like this. I was willing to overlook it if everything else went smoothly, but unfortunately, that wasn't the case. When the containers finally arrived, I couldn't help but notice that the items I received looked like a combination of (a) products that did not pass quality control and (b) products that were previously used/returned. Some of the tissue paper wrapping was torn (almost completely ripped for the 2.5L container). Not exactly something you're expecting to see for brand new products. Some lids were slightly dirty and had scratches. There was glue spilled on the aluminum part of the lid, and parts of the silicone's coating were peeled off. The quality of the borosilicate containers is not great, not terrible. However, some were scratched. The 2.5L container has a particularly deep scratch. One of them had a strange, oily residue that took some scrubbing to clean off. Needless to say that I was disappointed and my day was ruined. I live in a lower-income country than Germany and the average salary is ~ 3 times smaller than Germany's (based on European Commission's 2023 average full time adjusted salary per employee data). So, paying the same price but getting a product that felt subpar made the whole experience even harder to swallow. That said, there are a few positives. The lids seem solid, and the portable hand pump has worked great so far. I've seen plenty of 5 star reviews, so maybe I just had an unlucky experience.
LS
04/15/2024
Laila S.
NorwayGood quality
I’ m so glad I purchased these Luvele containers ! They are sturdy and of good quality. I bought them on impulse when ordering the Luvele yoghurt - maker. But I needed food containers, and have been looking for some nice containers for a while now. These are exactly what I need, keeping my food fresh longer and my fridge looking organised. I’ m glad I found them, and I also recommend them to my friends and family. I will wait some time now and find out which of the sizes I’ ll use most, and then probably buy a few more later.
SG
11/27/2023
Stroe G.
RomaniaGreat container set
High quality containers. Sealing system works perfectly. My son takes them with homemade dishes to school and hasn't experienced any spilling.
A
09/12/2023
Anonymous
AustriaExactly what I expected. Awesome Product
Great. No complaints. I love it. Will buy it again for sure
RE
08/06/2023
Robin E.
BelgiumIt's nice to see alternatives to plastic
Good quality, the vacuuming works fine, very satisfied with this product.
08/06/2023
luvele EU
Thanks for the great feedback Robin, much appreciated : ))
A
07/16/2023
Anonymous
GermanyGood for meal prep
Very convenient
07/16/2023
luvele EU
Thanks for the feedback, much appreciated : ))